Warranty

All products come with a 12 month warranty; excluding table tops. Due to the extensive unknown treatment of the table tops, table tops cannot be covered by a guarantee. However, the table structure is covered by a 12 months structural warranty. If when you receive your table and you are unsatisfied please call us immediately to ensure your concerns and problems are resolved. We are here to make sure you are pleased with your order.

Understand that the DECAL on the top of the table is not covered by any warranty due to the unknown treatment the top can undertake. This may be due to customers leaving table(s) out in the weather for 6 months and/or failure to maintain its cleanliness. Tables By Design will not be responsible for any misuse or lack of maintenance done by the customer to any products that are purchased.

There will be no returns or refunds on items with damaged table-tops due to customer's negligence. Please refer to the warning below.

If you are unhappy with your table or any other products that you have purchased, please return the item(s) within 5 working days at your expense. That means that in order for you to receive a full refund of the purchase price, excluding delivery cost, you must pay for the return shipment.

A significant reason as to why you wish to return the product(s) must be provided and with valid proof. This may include a default in the product that is entirely not any fault of yours but the company’s. Tables By Design will not accept any returns or give refunds if you simply change your mind about the type of product(s) or design(s) that you have purchased.

You must first contact us to let us know why you wish to return the product(s), and we will ensure that an appropriate and professional solution will be found before it has to be returned.

Tables By Design works under the Australian Fair Trading Act. For more information on the Australian Fair Trading Act, please visit the Fair Trading webpage HERE.

For more information or further enquiries, please don’t hesitate to contact us.